At GoRepair4U, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.
1. Information We Collect
When you use our services or visit our website, we may collect the following information:
- Personal Information: Name, phone number, email address, physical address, etc.
- Appliance Details: Type of appliance, brand, issue reported, service history.
- Payment Information: Mode of payment, transaction details (we do not store card or UPI details).
- Website Usage Data: IP address, device type, browser, and pages visited (collected via cookies or analytics tools).
2. How We Use Your Information
We use the information we collect to:
- Provide and manage repair services
- Schedule appointments and send service updates
- Improve our website and services
- Communicate offers, updates, or promotions (with your consent)
- Maintain internal records and service history
3. Information Sharing
We do not sell or rent your personal information. We may share your data only:
- With our trusted technicians and service staff to complete your request
- With legal authorities, if required by law
- With third-party tools (like WhatsApp or payment gateways) solely to facilitate service
4. Data Security
We take reasonable steps to secure your information:
- All data is stored on secure servers
- Limited access is given only to authorized personnel
- We never ask for sensitive information like OTPs or passwords
5. Cookies and Analytics
Our website may use cookies to enhance your experience and analytics tools (like Google Analytics) to understand visitor behavior.
You can control or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Know what data we hold about you
- Request correction or deletion of your data
- Opt-out of promotional communications anytime
To request any of the above, please contact us directly.
7. Third-Party Links
Our website may contain links to external websites (like payment pages or social media). We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.
9. Contact Us
If you have any questions about our Privacy Policy or data handling, reach out to us at:
📞 +91 95666 37202
📧 gorepair4u.com@gmail.com
🌐 https://gorepair4u.com